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| TERMS OF TRADE AND DELIVERY |
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1. We will deliver packages in Germany on outstanding account or if desired, cash on delivery. For initial orders of new customers we reserve the right to do cash on delivery. Outside of Germany we deliver on principle by payment in advance plus shipping fees and bank expenses, or via credit card payment plus shipping fees.
2. Consumers with residence in Germany in the legal sense of § 13 BGB have the right to revoke their declatory act towards conclusion of a contract within two weeks after receipt of goods. This is not valid for contracts delivering goods that have been produced with the customer`s specification or that are explicitly created for the consumers` individual needs. The revocation needs no reason and has to be declared either in a written form or by returning the goods. The observance of the deadline is fulfilled by an in-time dispatch of goods.
Using power of revocation, the consumer in Germany is obliged to return the goods as shipment via box if possible. Costs for return shipment have to be paid by the revoking consumer for an order value up to 40,00 EUR, unless the delivered products do not correspond with the ordered ones. For an order amount higher than 40,00 EUR the consumer does not have to pay the costs for the return shipment.
The consumer has to pay compensation for the value for a deterioration caused by the intended use of the goods. The consumer may examine the goods cautiously and thoroughly. The decrease in value that beyond a purely examinating use leads to the fact that the goods can not be sold as "new" any more and has to be compensated by the consumer.
3. In Germany all articles of a minimum order value of 90,00 EUR are delivered free of any additional shipping fee. Up to an order amount of 90,00 EUR a fixed shipping rate of 4,50 EUR will be charged. Our international shipping rates can be deducted from the chart below ranked by order value. The prices are valid for one box up to a weight of 20 kg.
FOR ORDERS WITH AN INVOICE AMOUNT > 90 EUROS NO FREIGHT COSTS
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Belgium, Denmark, France, Luxemburg, Netherlands, Austria, Great Britain, Italy
(minimum order volume 50 EUR, parcels up to 20kg) | 5.95 EUR |
Finland, Sweden, Norway, Ireland, Portugal, Spain, Estonia, Latvia, Lithuania, Poland, Slovakia, Slovenia, Czech Republic, Hungary
(minimum order volume 50 EUR, parcels up to 20kg) | 12.95 EUR |
Greece, Switzerland
(minimum order volume 50 EUR, parcels up to 20kg) | 15.95 EUR |
Worldwide
(minimum order volume 100 EUR, parcels up to 5kg) | 19.95 EUR |
FOR ALL ORDERS WITH AN INVOICE AMOUNT > 250 EUROS FREIGHT COSTS ARE FREE OF CHARGE!!!
Important:
- For certain countries additional custom fees might occur.
- For tables and major items we will submit freight rates to your country on request.
- Delivery time is usually 2-5 days within Europe and 10-14 days worldwide.
4. The relevant prices of valid catalogues, special discount lists or the online shop offer of the date of order income apply. Inside the European Union these prices include VAT which is published separately on the invoice. For orders from outside the European Union the published prices will undergo a 19% VAT deduction which may have to be transferred to the government in the home country.
5. Shipment of goods will be no later than 5 days after order is received if items are on stock. In case of a delivery delay we will inform you immediately.
6. Payment in Germany without any deduction right after receipt of goods, by credit card without any deduction, by debit note within 8 days with a 2% discount or via cash on delivery. The proof of lower costs is reserved to the customer. For payment from outside of Germany please refer to Point # 1.
7. We reserve the ownership of the goods until complete payment of invoice amount.
8. Damage claims due to defect of quality are excluded. Except for claims caused by the violation of life, the body or health if we have to warrant the neglect of duty and other damages based on an intentional or gross negligent neglect of duty by ourselves. A neglect of duty by ourselves is equivalent to one of a legal representative or an executing aide directly. Excluded from this exception are also damage claims for defects of quality that we maliciously withheld or where we took over a quality guarantee for their non-existance.
9. For slightly negligent neglects of duty, which are not a defect of quality, our warranty is restricted to the predictable, contract-typical, direct average defect related to the product. This also applies for a slightly negligent neglects of duty of our legal representative or executing aides. Excluded from the limitation of liability mentioned before are a customer's damages of the body or health or loss of life which are our fault.
10. The limitations of liability according to Point # 10. and 11. do not cover any claims of product liability.
11. The law of the Federal Republic of Germany applies. The regulations of the UN-law on sales do not apply. If the consumer is protected by compulsory regulations of the valid law in the country of his usual residence beyond the above mentioned German law, the compulsory regulations of the law of the country of his usual residence will apply for the cases of Art. 29 Abs. 1 Ziff. 1-3 EGBGB.
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* Does not apply to books, tables, robots, test sets, complete bats and special sales articles.
© CONTRA Tischtennis Service GmbH 1980-2010. All rights reserved.
For mistakes and misprint no responsibility can be taken over. |
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